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http://www.collegeofmanagementscience.com is a college of the Unifaculty Foundation at BCM Unifaculty London WC1N 3XX United Kingdom whose main website is:
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College of Management Science - Course Syllabuses

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The College of Management Science

BCM Unifaculty London WC1N 3XX United Kingdom

UK Register of Learning Providers No. 10047342

The College of Management Science provides distance learning courses online by direct learning enabling you to train at home in a range of subjects without disrupting your work or family life. The College is an open learning college allowing you to obtain credits for prior learning when appropriate and to maximize your course achievements. The College's courses are registered with the Course Providers Accreditation Scheme and the National Learning Directory. Graduating with the College may enable you to gain entry to a professional or academic body in your field of interest. The syllabuses shown on this site are the college’s most popular courses. We do offer other courses. If you do not see the courses in which you are interested, please email us at college@unifaculty.com and we will endeavour to meet your requirements.

Mediation Management Diploma


Mediation Management [Dip.M.Mgmt.] Diploma course covers: The potential for Mediation, the Cost and Value of Conflict, the Mediation Approach, Map of Process, Working with Parties separately, Joint Mediation Sessions, Progressing, Mediating in High Conflict, Mediation for Group Disputes, Maintaining Dialogue under Pressure, Office Isms, Sensitive Issues, Mediation into Organization, Workplace Mediation Service.

Your student pack includes the necessary text together with a student guide and study assistance. In addition to the material, one-to-one help is available throughout the course by email.

Part I An introduction

Defining mediation

The benefits of mediating managers


Part II The Cost and Value of Conflict

Choices for managers

Conflict management styles

Why is conflict so common at work?

Cost of conflict

Positive potential of conflict

Part III The Mediation Approach

The conflict zone

Removing blame from interactions

Key qualities of mediators

Encouraging people to mediate

Part IV A Map of Process

Sequence of mediation

Mediation dynamic

Part V Working with the Parties Separately

Setting the scene

Reflective listening

Getting people out of their conflict zone


Part VI Joint Mediation
Preparing and facilitating

Part VII Mediating a High Conflict
Ripeness for mediation

Core skills

Part VIII Mediation for Group Disputes

Neutral assessment

Safe collaborative envirnoment

Equality routines

Part IX Maintaining Dialogue under Pressure
Preparing and facilitating
responding to 'isms'

Part X Sensitive Issues
What makes a good negotiator
Interviewing the complainant

The course fee is £325 [325GBP] which may be paid in full on
enrolment or spread over 8 months at £45 per month.
To enrol please  visit http://unifaculty.com/html/management_courses.html

[syllabuses] [Business Administration] [Business Continuity] [Business Law] [English Law Diploma] [Business Consultant] [Project Management] [T.Q.M.] [Technical Writing] [Event Management] [Strategy Management] [Time Management] [Assertiveness Training] [Common Sense Phil.] [Mediation Management] [Body Language] [Sales Management] [Health & Safety Mgmt] [First Aid Diploma] [Retail Management] [Anger Management] [Attention Deficit(ADD)] [Aspergers/Autism] [Sex Therapist Training] [Hypnotherapist Training] [Counselling Training] [Couple Counselling] [Lucid Dreaming] [Spiritual Healing] [Obsessive Compulsive] [Thought Field Therapy] [Nutrition & Health] [Acupressure therapist] [Anatomy & Physiology] [Crystal Therapist] [Stress Management] [Life Coaching] [Taoist Healing Therapist] [Depression Management] [NLP] [Archaeology] [Egyptology] [Mediaeval Scandinavia] [British Empire] [Roman Empire] [Counter-Terrorism] [Criminological Psychology] [Forensic Psychology] [Western Philosophy] [Metaphysics Diploma] [Relationship Psychology] [Psychology Diploma] [Child Psychology] [Meteorology Diploma] [Oceanography Diploma] [MechanicalEngineering] [Chemistry Advanced] [Alternative Universes] [Science of Impossibility] [Quantum Theory] [Ufology Diploma] [Paranormal Investigation] [Parapsychology Diploma] [Geomancy] [E.V.P. Diploma] [Palmistry Diploma] [Astral Dynamics] [Aura Reading Diploma] [Wicca and Magic] [Other courses]