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College of Management Science - Course Syllabuses

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The College of Management Science

BCM Unifaculty London WC1N 3XX United Kingdom

UK Register of Learning Providers No. 10047342

The College of Management Science provides distance learning courses online by direct learning enabling you to train at home in a range of subjects without disrupting your work or family life. The College is an open learning college allowing you to obtain credits for prior learning when appropriate and to maximize your course achievements. The College's courses are registered with the Course Providers Accreditation Scheme and the National Learning Directory. Graduating with the College may enable you to gain entry to a professional or academic body in your field of interest. The syllabuses shown on this site are the college’s most popular courses. We do offer other courses. If you do not see the courses in which you are interested, please email us at college@unifaculty.com and we will endeavour to meet your requirements.

Assertiveness Training Diploma



Assertiveness Training Course [Dip. Cl.Psy] This course is ideal for the individual and for those wishing to offer their service as an assertiveness trainer/therapist. Topics covered include assertiveness at work mental conditioning, appropriate behaviour choices, tension control, inner calm, positive thinking skills, self-awareness and self esteem, positive language, positive affirmations, positive outcomes, our basic rights, degrees of assertiveness, listening skills, small talk, conflict resolution, body language, relationships, matching, mirroring, relationships with relatives, direct assertive communication, honesty, spoken power, making and refusing requests, problem people, interviews, criticising, complimenting, meetings.

Your student pack includes the necessary text together with a student guide and study assistance. In addition to the material, one-to-one help is available throughout the course by email.  You can enrol in this course at http://unifaculty.com/html/therapist_distance_learning_co.html

I Assertion, Non-assertion and Aggression

Becoming non-assertive

The effects of non-assertion

The effects of aggression

How someone becomes aggressive

Senior managers and aggression

Benefits of assertiveness in organizations

II Recognizing Assertive, Non-assertive and aggressive behaviour

Verbal aspects of behaviour

Non-verbal aspects of behaviour

III Beliefs and Rights

Rights important to assertiveness

Accepting rights and responsibilities


IV Starting to be more Assertive

Requests, disagreeing, giving praise, receiving praise, giving bad news

V Negotiating

Win/win and compromise

Needs and solutions

Handling hassles

VI Saying No Assertively

When appropriate

Barriers to saying No

Handling persistence

VII Types of Assertion

Six assertion types

When to use different assertions

VIII Negative Feelings

How people handle feelings

Where feelings come from

The thinking process

Unproductive feelings

IX Giving and Receiving Criticism at Work

Giving criticism

Receiving criticism assertively

X Influence

How aggression is influenced

How people influence others through their past behaviour

XI Handling Aggression from Others

Levels of aggression


Responding assertively to aggression

Coping with put downs

XII Non-assertion from Others

Different forms of non-assertion

Responding assertively to non-assertion

XIII Being Assertive Upwards

Seniority in organizations

Fear of negative consequences

Negotiating on excessive workloads

XIV Contributing Assertively at Meetings

Inner dialogues

Member's rights at a meeting

XV Assertion During Change

Handling uncertainty

Avoiding blame traps

Reducing feelings of powerlessness

XVI Assertiveness and Stress

Meaning of stress

Signs of stress

Causes of stress

Managing stress

Handling stressful situations

How we create stress for others

The course fee is £325 [325GBP] which may be paid in full on enrolment or spread over 8 months at £45 per month.
To enrol please visit http://www.unifaculty.com

[syllabuses] [Business Administration] [Business Continuity] [Business Law] [English Law Diploma] [Business Consultant] [Project Management] [T.Q.M.] [Technical Writing] [Event Management] [Strategy Management] [Time Management] [Assertiveness Training] [Common Sense Phil.] [Mediation Management] [Body Language] [Sales Management] [Health & Safety Mgmt] [First Aid Diploma] [Retail Management] [Anger Management] [Attention Deficit(ADD)] [Aspergers/Autism] [Sex Therapist Training] [Hypnotherapist Training] [Counselling Training] [Couple Counselling] [Lucid Dreaming] [Spiritual Healing] [Obsessive Compulsive] [Thought Field Therapy] [Nutrition & Health] [Acupressure therapist] [Anatomy & Physiology] [Crystal Therapist] [Stress Management] [Life Coaching] [Taoist Healing Therapist] [Depression Management] [NLP] [Archaeology] [Egyptology] [Mediaeval Scandinavia] [British Empire] [Roman Empire] [Counter-Terrorism] [Criminological Psychology] [Forensic Psychology] [Western Philosophy] [Metaphysics Diploma] [Relationship Psychology] [Psychology Diploma] [Child Psychology] [Meteorology Diploma] [Oceanography Diploma] [MechanicalEngineering] [Chemistry Advanced] [Alternative Universes] [Science of Impossibility] [Quantum Theory] [Ufology Diploma] [Paranormal Investigation] [Parapsychology Diploma] [Geomancy] [E.V.P. Diploma] [Palmistry Diploma] [Astral Dynamics] [Aura Reading Diploma] [Wicca and Magic] [Other courses]